Last updated: June 24, 2026
This Privacy Policy explains how DKT Global Energy collects, uses, stores, and protects your personal information when you visit our website, purchase our products, request a quote, book installation services, or contact us through our online platforms.
By using our website and services, you agree to the collection and use of your information in accordance with this Privacy Policy.
1. Interpretation and Definitions
For the purposes of this Privacy Policy:
Company refers to DKT Global Energy, located at D4424 UP, Electrical Section, Block 15, Alaba International Market Road, Ojo, Lagos 102113, Lagos, Nigeria.
We, Us, and Our refer to DKT Global Energy.
You means the individual accessing or using our website or services, or the company or legal entity on behalf of which such individual is accessing or using the website or services.
Website refers to the DKT Global Energy website.
Service refers to the website, online store, product supply, delivery, quote request, customer support, and installation services provided by DKT Global Energy.
Personal Data means any information that can identify you directly or indirectly.
Usage Data means information collected automatically when you visit or interact with our website.
Cookies are small files placed on your device to help websites function properly, remember preferences, and improve user experience.
2. Who We Are
DKT Global Energy is a solar energy and electrical solutions company based in Lagos, Nigeria. We supply original solar panels, batteries, inverters, charge controllers, solar lights, stabilizers, electrical appliances, and related installation services for homes, offices, and businesses.
3. Information We Collect
When you use our website or services, we may collect personal information including:
Your full name
Email address
Phone number
Delivery address
Billing address
Order details
Product inquiry details
Quote request details
Installation request information
Payment confirmation details
Messages or inquiries you send to us
We may also collect usage information automatically when you visit our website, such as:
IP address
Browser type
Device type
Operating system
Pages visited
Time and date of visit
Time spent on pages
Website interaction data
Diagnostic and performance data
4. How We Collect Your Information
We may collect your information when you:
Place an order on our website
Request a quote
Contact us through forms, email, phone, or WhatsApp
Subscribe to updates or promotions
Book solar installation services
Make payment for products or services
Interact with our website, adverts, or online store
5. How We Use Your Personal Information
DKT Global Energy may use your personal information for the following purposes:
To process and deliver your orders
To provide solar installation and support services
To respond to your questions, quote requests, and complaints
To confirm payment and order details
To contact you about delivery, installation, or service updates
To improve our website, products, and customer experience
To provide customer support
To send product updates, offers, and promotional messages where permitted
To monitor website performance and prevent fraud
To protect the security of our website and business
To comply with legal, tax, accounting, and regulatory obligations
6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to improve your browsing experience, remember your preferences, analyze website traffic, and understand how visitors use our website.
Cookies may be used for:
Website functionality
Shopping cart performance
User preference settings
Security and fraud prevention
Website analytics
Marketing and advertising improvement
You can instruct your browser to refuse cookies or alert you when cookies are being sent. However, some parts of our website may not function properly if cookies are disabled.
7. Payment Information
Payments made through our website, bank transfer, payment links, or approved third-party payment platforms may be processed by payment service providers.
DKT Global Energy does not store your full card details or sensitive payment information on the website. Payment processors may collect and process your payment details according to their own privacy policies and security standards.
8. Sharing Your Information
We do not sell your personal information.
We may share your information only where necessary with:
Delivery partners for order fulfilment
Installation technicians for service delivery
Payment processors for secure transactions
Website hosting and technical support providers
Analytics and marketing service providers
Legal, tax, or regulatory authorities where required by law
Business partners involved in completing your order or service request
All third parties are expected to use your information only for the purpose for which it was shared and to keep it secure.
9. Retention of Your Personal Information
We will retain your personal information only for as long as necessary to fulfil the purposes stated in this Privacy Policy.
We may retain your information to:
Complete transactions
Provide after-sales support
Maintain business records
Resolve disputes
Comply with legal, tax, and accounting obligations
Prevent fraud and protect our business
When your personal information is no longer needed, we will securely delete, anonymise, or restrict access to it where appropriate.
10. Transfer of Your Information
Your information may be processed at our business location and by service providers who support our website, payment, delivery, and customer service operations.
Where your information is transferred or processed outside your location, we will take reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy.
11. Your Rights
You may contact us to:
Request access to the personal information we hold about you
Correct inaccurate or incomplete personal information
Request deletion of your personal information
Withdraw consent for marketing messages
Ask how your data is being used
Object to certain forms of data processing where applicable
We may need to verify your identity before processing certain requests. Please note that we may retain certain information where required by law or where we have a legitimate business reason to do so.
12. Security of Your Personal Information
The security of your personal information is important to us. We take reasonable technical and organisational measures to protect your data from unauthorised access, misuse, loss, disclosure, alteration, or destruction.
However, no method of internet transmission or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.
13. Children’s Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children.
If we become aware that a child has provided us with personal information without parental or guardian consent, we will take reasonable steps to delete such information from our records.
14. Links to Other Websites
Our website may contain links to third-party websites, payment platforms, social media pages, or other online services that are not operated by us.
We are not responsible for the content, privacy policies, or practices of third-party websites. We advise you to review the privacy policy of any third-party website you visit.
15. Marketing Communications
We may contact you with product updates, offers, promotions, and information about solar products, installation services, and related electrical solutions.
You may opt out of receiving marketing communications from us at any time by contacting us or following the unsubscribe instructions where available. Even if you opt out of marketing messages, we may still contact you about orders, deliveries, payments, installations, or important service updates.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last updated” date.
You are encouraged to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.
17. Contact Us
For questions, requests, or concerns regarding this Privacy Policy, please contact us:
DKT Global Energy
D4424 UP, Electrical Section, Block 15, Alaba International Market Road, Ojo, Lagos 102113, Lagos, Nigeria
Phone: +234 803 693 3036
Email: info@dktglobalenergy.com
Alternative Email: abugudennis@gmail.com